FAQ

When can I expect my order?

Orders take 3-5 business days to process, in addition to the estimated shipping times that are displayed at checkout based on the shipping option chosen.

Is every product identical to the product picture?

Each item is handcrafted in our studio and so may have slight variations from the picture based on the unique nature of the pattern cut during production. 

What materials are used?

Our jewelry is handcrafted from polymer clay. Additional details used to create our jewelry are nickel free and hypoallergenic, and made of high quality materials including freshwater pearls and 14k, 18k, and 24k gold plated finishings. 

Can I request a custom order?

Yes! At this time, we are accepting custom orders. Please reach out to Alli Lindsey using the contact form on our website or direct message via Instagram.

Do you accept returns or provide refunds?

We do not accept returns or provide refunds, unless something was damaged during shipping. We are also not responsible for any lost or missing packages. Please reach out to Alli Lindsey Studio within 3 days of receipt of delivery if you have received any damaged item.

Where can I shop in person?

You can shop Alli Lindsey Studio at pop-up events around the Charlotte, NC and Davidson, NC area throughout the year. Please check our Instagram page for more details and updates on where you can find us popping up!

Alli Lindsey Studio pieces can also be found in store at KF Studios in Downtown Davidson, North Carolina and The Collective in Downtown Belmont, North Carolina.

Do you accept Wholesale orders?

Yes, we accept Wholesale orders. Please reach out to Alli Lindsey using the contact form on our website or direct message via Instagram.